Privacy Policy for Trinity Equine, Inc.

dba Crossroads Veterinary Clinic
and Panorama Equine Medical & Surgical Center
Effective Date: January 1, 2026

1. Introduction

Trinity Equine, Inc. dba Crossroads Veterinary Clinic (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website crossroadsequinehospital.com.

2. Information We Collect

We may collect the following categories of personal information:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Contact Preferences
  • Billing Addresses
  • Debit/Credit Card Numbers
  • Any other information you voluntarily provide

Sensitive Information—We do not process sensitive information such as social security numbers

3. How We Use Your Information

We use your information to:

  • To deliver and facilitate the delivery of service to the user
  • To respond to user inquiries and offer support to users
  • To send administrative information to you
  • To enable user-to-user communications
  • To request feedback
  • To improve our services
  • To comply with legal obligations

4. Sharing of Personal Information

We generally do not share any customer information. However, we may share your personal information with:

  • Payment processors
  • Legal authorities when required
  • Third parties in connection with our service to you
  • In connection with business transfers

We never sell personal information

5. Your California Privacy Rights

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it is used
  • Request deletion of your personal information
  • Correct inaccurate personal data
  • Opt-out of the sale or sharing of personal information (we do not sell your information)
  • Limit use of sensitive personal information

To exercise these rights, contact us at: crossroadsvet@outlook.com

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our website and improve user experience. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Data Security

We implement appropriate and reasonable technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute data security.

9. Children’s Privacy

We do not knowingly collect information from minors. Our website is not intended for children under 18. We do not knowingly market or collect personal information from children under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Trinity Equine
10302 Old Oregon Trail, Redding CA 96003
crossroadsvet@outlook.com
1-530-365-3685

12. “Do Not Track” Signals

Our website does not respond to “Do Not Track” browser signals.

13. Notice of Financial Incentives

We do not sell any client data and do not collect any financial incentives from third parties for client data.